AUTHENTICATION

All 3 parts of your transaction protected

  • Identity
    verification

    Whether you are a buyer or seller, be rest assured that the identity of the person you are transacting with has been validated by us. We implement the “Know Your Customer” - KYC method. This is where we check a legal form of ID against the details we hold of the people on either side of the transaction.

    So we all get to know each other around here.
    icon

  • Payment
    verification

    We prevent fraudulent payments and protect your money by processing the payment through a secure escrow account ensuring both parties of the transaction are safeguarded until the device has been verified.

    Making it hassle-free and seamless.
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  • Device
    authentication

    Our trained verifiers in the vendi network utilise an 80 point check framework to authenticate devices. This covers a rigorous diagnostic, cosmetic and device history assessment and makes sure it always matches what you ordered in the details listed.

    No more disappointing surprises.
    icon
  • Identity verification

    icon

    Whether you are a buyer or seller, be rest assured that the identity of the person you are transacting with has been validated by us. We implement the “Know Your Customer” - KYC method. This is where we check a legal form of ID against the details we hold of the people on either side of the transaction.

    So we all get to know each other around here.
  • Payment verification

    icon

    We prevent fraudulent payments and protect your money by processing the payment through a secure escrow account ensuring both parties of the transaction are safeguarded until the device has been verified.

    Making it hassle-free and seamless.

  • Device authentication

    icon

    Our trained verifiers in the vendi network utilise an 80 point check framework to authenticate devices. This covers a rigorous diagnostic, cosmetic and device history assessment and makes sure it always matches what you ordered in the details listed.

    No more disappointing surprises.

Our rigorous 80 point check

Device History

  • 1. Stolen
  • 2. Assetwatch Check
  • 3. Blacklist Check
  • 4. Capacity check
  • 5. Carrier check
  • 6. Find My iPhone
  • 7. iCloud/Google lock
  • 8. Insurance Check
  • 9. Lost Check
  • 10. MDM lock
  • 11. Model check
  • 12. Original Parts
  • 13. OS Version
  • 14. Region
  • 15. Simlock

Hardware Diagnostic

  • 16. 3D Touch
  • 17. Accelerometer
  • 18. Advanced Screen
  • 19. Back camera
  • 20. 3D Touch
  • 21. Accelerometer
  • 22. Advanced Screen
  • 23. Back camera
  • 24. Backlight
  • 25. Barometer
  • 26. Battery Cycle Count
  • 27. Battery Health
  • 28. Battery level
  • 29. Bluetooth
  • 30. Bottom Microphone
  • 31. Call
  • 32. Camera Flash test
  • 33. Cellular
  • 34. Compass
  • 35. Storage
  • 36. Telephoto
  • 37. Top Microphone
  • 38. Touch ID
  • 39. Vibration
  • 40. Volume of Receiver
  • 41. Volume of Speaker
  • 42. Wifi
  • 43. Gyroscope
  • 44. Headphone Jack
  • 45. Headset
  • 46. Jailbreak
  • 47. Knox
  • 48. Light Sensor
  • 49. Memory
  • 50. Multi-touch
  • 51. NFC
  • 52. Pixel
  • 53. Proximity
  • 54. Reactivation
  • 55. Rear Microphone
  • 56. Receiver
  • 57. Root test
  • 58. Samsung Knox
  • 59. Screen
  • 60. SD Card
  • 61. Sensors
  • 62. Speaker
  • 63. Storage
  • 64. Telephoto
  • 65. Top Microphone
  • 66. Touch ID
  • 67. Vibration
  • 68. Volume of Receiver
  • 69. Volume of Speaker
  • 70. Wifi
  • 71. Gyroscope

Cosmetic Check

  • 72. Back glass
  • 73. Bottom Speaker
  • 74. Camera Housing
  • 75. Connector/Charger
  • 76. Earpiece speaker
  • 77. Front glass
  • 78. Home button
  • 79. Housing
  • 80. Mute button
  • 81. Rear Speaker
  • 82. SIM tray
  • 83. Sleep/Wake Button
  • 84. Volume button

“Sold them my phone. No problems whatsoever. Would definitely sell to them again as they honour the price they quote ”

L Segrave

“Absolutely amazing service! Got a quote for my phone, sent it off and when they received it, they did their checks and sent payment same day! Answered all my questions and queries with no hesitation. All in all a great experience and 100% recommend! Thankyou Vendi! ”

Lana-marie patsi waldron

“Really great experience with buying a refurbished phone off eBay from this company. The price was great, fast delivery and the product was as described in excellent condition. Kudos. Highly recommended for hassle free tech shopping. ”

Paul Mac

“A truly excellent selling experience when I recently sold my new, sealed phone to Vendi. From the initial enquiry to the final confirmation email, the whole process was very efficient and extremely friendly. The team there answered the questions I had so quickly. I am not linked to the company in any way - just an extremely satisfied customer. Totally recommended - thanks, Vendi. ”

Jonathan S

“The best service, communication and experience in general. 5 stars are simply not enough for this company. Thank you so much!!!! ”

Martin Todorov

“I sold my device to this company for a good price and half expected them to knock me down on money once they looked over it as I’ve had this with previous companies even though my device was next to perfect condition. This did not happen and they paid out the money agreed in the quote with no questions asked and no attempt to knock you down on the money. Extremely happy with the service received and how quick the turn around was. Pre paid delivery (including collection) and was paid out the same day it arrived with them. Thank you 😊 ”

KF LB

“Excellent condition iphone 15 pro max. Received item on time. Recommend all. Amazing service. ”

Sarabjit Osahan

FAQs

How does vendi work?

Our experienced verifiers utilise an 80 point check framework to authenticate devices. This covers a rigorous diagnostic, cosmetic and device history assessment. We want to make any type of transaction in the secondary market trustworthy and mainstream.No more disappointing surprises. We focus only in lates releases of Phones, Tablets, Smartwatches and Headphones that are new or slightly used. The devices that you can buy at vendi are going to work for the next 3 years or more. As leaders in the tech secondary market, you will find new or good as new tech at incredible prices. Get the most value for your money.

How does vendi grade phones?

We have 5 grading conditions for phones New (sealed) - The phone is brand-new and unopened in its original packaging. The original seal has not been broken and the phone is not activated (It has full manufacturer warranty). New (opened) - The phone is new (opened box): it shows no signs of use and has 100% battery health. Premium - The phone is in excellent condition and may have minor hairline marks. The battery health is between 85-100%. Great - The phone has been used and can have light scratches/marks on the screen or casing. The battery health is between 85-100%. Good - The phone can shows signs of use with limited deep scratches and dents but is fully functional. The battery health is between 80-100%.

What should I do if I have a problem?

If something is not working properly with your transaction, or for any queries, please send an email to contact@vendiapp.com or drop us a message in our Live Chat for a quicker response.

How do you verify users?

All of our buyers and sellers will have to go through KYC (Know your customer) checks where they have to take a photo of their government-issued ID in the form of a driving license or passport.

How do I verify my account?

Simply head to your profile where you can upload either a driving license or passport to verify your account.