FAQs

1. Why is vendi a different kind of marketplace?

vendi focuses on quality and simplicity. It will grow as the Artificial Intelligence technology behind it scales. The feedback of buyers and sellers is really important to us. At vendi we want to guarantee good and reliable products. Therefore items can only be sold here if they meet certain conditions.


2. What can I list on vendi?

Initially, the marketplace will allow selling and buying of these phones:

Apple iPhone: 6 onwards,
Samsung Galaxy: S6 and A6 onwards, Note 4 onwards,
One Plus: One, X, 2, 3, 3T, 5, 5T, 6, 6T,
Huawei: P8 and Mate 8 Onwards,
Google Pixel: Pixel, XL, 2, 2 XL, 3


3. What conditions should my product meet to be listed?

The phone must not be older than 4 years, it must have an unbroken screen, and must be functional.


4. How do I pay?

We use MangoPay to enable you to pay the seller securely in-app. vendi blocks your payment until the item is verified. The seller will be paid directly into their bank account. Both sides will be secure!


5. Why should I rate the seller and how?

Ratings are an important way in which the buyer can help improve the quality of the platform. On completing the exchange the vendi will mark the item as sold and the buyer will get a notification to rate the seller.


6. What should I do if I have a problem?

If something is not working properly, please send an email to contact@vendiapp.com


7. How will my product be delivered?

At the time of your purchase you can decide to meet with vendi. At the moment this option is ONLY available in London. Sellers can choose to meet with vendi or have vendi pick up the product. Therefore, no need to meet the buyer/seller as vendi is here to help :)


8. Does vendi have any fees?

Viewing and listing products are completely free. There is a small transaction fee of 3% + £10 for both the seller and buyer on completing the purchase. This covers our payment processor's fee, cost of verification and arranging the logistics (basically, to enable us to survive :) )