FAQs - Sell your devices in 3 steps.
Sell directly to us without sacrificing on a great price value! We even cover postage fees and you get paid in 24 hours! Sell your phone now.
1. How does vendi work for sellers?
Sell directly to us without sacrificing on great price value! We even cover postage fees and you can get paid the same day we receive your device * receive your device . Simply fill in the details of your device and you’ll receive a quote. Send your device and get paid from the same day we receive your device. We pay you £10 extra to cover postage costs!**
2. What are the steps to sell?
Step 1: Head to vendiapp.com to find your device and create the quote. 2. Prepare Your Device - Remove your SIM card and any Google or iCloud account. Reset your device to factory settings and switch it off. Step 3: Package & Send - Add your order number inside the package and send your device to us at: vendi, UN2.23 United House, North Road, N7 9DP, London, UK. We recommend using Royal Mail Special Delivery - we will pay you £10 to send it yourselfStep 3: Get Paid - Once we receive and verify your device, we will aim to pay you within the same days directly to your bank account.
3. How do I package a new (sealed) device?
Do’s: Wrap the phone box with bubble wrap or protective material inside another box. Make sure there’s no movement of the sealed phone box. Include your order ID inside the parcel. Don’ts: Do not remove any stickers from the phone box - it damages the box and affects price. Do not use tape directly on the phone box - it rips when removed. Do not send just in a bubble mailer - always use extra protection.
4. How do I get paid?
We securely transfer the money directly into your bank account the same day your device has been successfully verified. We do not provide cash payments at vendi.
5. When do I get my payment?
Once we receive the device, we verify it and aim to pay you that same day*.
6. Do you verify sellers?
For certain devices, we do require ID / passports checks as part of the verification process. . Simply head to your profile to upload your verification documents. This allows of a safe selling environment
7. How can I find my IMEI?
An IMEI stands for International Mobile Equipment Identity. It’s a 15-digit number unique to each device. To access your IMEI, go to Settings > General > About on your phone.
8. Can I sell in bulk?
Yes! If you have many items to sell, send your request to contact+bulkselling@vendiapp.com
9. What products can I sell on vendi?
We accept the same categories: latest iPhones (14+), Samsung Galaxy phones, OnePlus devices, Google Pixels, iPads, Apple Watches, MacBooks, AirPods and Galaxy Buds.