Seller FAQs

1. What can I list on vendi?

Phones:

Apple iPhone: 6 onwards,
Samsung Galaxy: S6 and A6 onwards, Note 4 onwards,
One Plus: One, X, 2, 3, 3T, 5, 5T, 6, 6T,
Huawei: P8 and Mate 8 Onwards
Google Pixel: Pixel, XL, 2, 2 XL, 3

Tablets:

Apple iPad: 5th Gen onwards, Pro 2nd Gen onwards, Mini 3rd Gen onwards, Air 3rd Gen onwards

Smartwatches:

Apple Watch: 3 onwards Samsung Galaxy: Watch, Watch Active and Active 2

Headphones:

Apple AirPods: 2nd Generation (Wireless Charging Case and Charging Case), Airpods Pro Samsung Galaxy: Buds, Buds+


2. What are the sellers’ fees?

Viewing and listing products are completely free. However, there is a small transaction fee of 3% + £10 on completing the sale. This covers our payment processor's fee, cost of verification and arranging the logistics.


3. Can I set my own prices?

At vendi, you are free to set your own prices for the products you list, however be aware that to increase the chances of completing a sale, it's best to price your products competitively.


4. What are the steps after a sale has been completed?

Once a purchase has been made we will ask you to post your product to us or one of our verification partners. You must ensure that your product is as described in your listing description in order for verification to be successful.


5. How do I get paid?

We securely transfer the money directly into your bank account after your product has been successfully verified. We do not provide cash payments.


6. Is there a way to upload my products in bulk?

Yes. If you sell regularly on other channels, then there is an option to upload your listings in bulk onto vendi through the use of a .csv file exported from the channels or through a channel integration.


7. What happens if product verification fails?

If the product fails our verification process, we will return the product to you and you will be given a warning. If you want to relist the product on vendi you must ensure that the description matches the product's actual description.


8. How do you verify users?

All of our buyers and sellers will have to go through KYC (Know your customer) checks where they have to take a photo of their government-issued ID in the form of a driving license or passport.